Author: Frank Mulligan
First identified by American psychologist Edward Thorndike, the Halo Effect is an important psychological phenomenon that needs a good understanding if HR staff and Recruiters in China are not going to fall victim to it.
It describes a cognitive bias whereby a strong desirable trait in another person unduly influences our interpretation and perception of their other traits. It equally applies to strong undesirable traits and it is often seen in terms of ‘first impressions’.
For example, candidates who are handsome or pretty are thought by inexperienced interviewers to be smarter and more professional than they really are, simply because of their good looks. Tall people are thought to be more aggressive and commanding.
In the area of candidate assessment the dangers are obvious. If the candidate’s Resume shows a strong educational background, such as a PhD, the tendency is to infer that this person must be intellectual and clever, certainly more so than a previous candidate who only has a bachelors degree.
The inference of course would be wrong, and even if it turns out to be true in any particular case, the general tendency to make the mistake continues.
Smart interviewers are aware of the Halo Effect, even to the extent of choosing not to look at attractive candidates, for fear of being manipulated. In most cases this is not necessary but it is a good exercise to look down at your notes and completely ignore how the candidate looks. It’s amazing how the words they use to describe their work leap up from the page.
Funnily enough, a corollary to the halo effect is the devil effect, or horns effect, where individuals judged to have a single undesirable trait are subsequently judged to have many poor traits.
This has a really strong influence because it means a single weak point or negative trait can influence the interviewers perception of the totality of the person.
In terms of interviewing, if there is any hint of dishonesty with a candidate, the interviewer will tend to interpret all other neutral behaviors as indicators, and confirmations, of dishonesty. This is unfair to the candidate, and simply wrong.
The Halo Effect deceives us about candidates, but only if we let it.





[...] 衣着,新的职场工具 归档在: 招聘与评估 — Frank @ 5:00 上午 如果你像我一样,反对那些似乎影响了商务领域的随意文化,那么听到下面的消息你一定很高兴,研究表明外表对收入有很大的影响,也就是,职业的发展。该结果与全世界的文化都契合,包括中国在内。因此,现在的问题不是你是否了解自己的行业,而是你是否应该脱掉Gucci和Prada。L’Oreal配上Old Spice 。你穿的衣服,你打扮的质量,也是职业工具。该效应对男性更明显,但是对双方来讲,外表越光鲜,职业生涯越光明。看来光圈效应比想象的要强烈。那些衣着得体的人比那些邋遢鬼更受益。对于我们中的一些HR,这些问题很困惑。我们相信:我们招聘和保持优秀候选人的努力是基于这样的概念:我们能够真正地理解他们的潜在才能,然后将这些信息与公司里面的经理和同事沟通。如果我们跟那些不能深入分析人、那些靠着外表提供的肤浅信息来判断别人能力的人来沟通,那么我们的努力都白费了。我们自己也受困于此,而不知道。对此的负面解释是:我们在面试时看到了马戏团表演,随后是办公室的时装秀和年度回顾是的马戏团表演。在办公室之外,我们在Linkedin 和Facebook上建立描述,和我们想要别人相信的工程。不久我们就相信自己的鬼话,注意力集中在自己的15分钟名气。 点亮指路明灯正面观点是:包括做头发、搽皮鞋在内的额外努力,都是你对办公室,对工作应尽的个人义务。把他想象成你期盼已久的第一次约会。你会多用心?拿他跟你与一些普通会面比较一下。在办公室里面衣着随意,你是在说你不想去努力,因为你不注重这些。衣着的标准显示了行为的标准。所有这些焦虑的源头来自于北卡罗莱那Elon大学的Martha and Spencer Love School of Business 的Jayoti Das 和Stephen DeLoach的研究。他们使用了2005年的美国人时间利用调查,关注13,000人每天做什么。然后将这些行为与其收入进行对比。结果展示在镜子前的每分钟都导致了收入的增长。因此,带上你的梳子和发胶。这显示了你的义务。那会转换成美元。____________________________________________ [...]
Pingback by Talent » 衣着,新的职场工具 — October 18, 2007 @ 6:06 am
[...] 归档在: 无聊的周末 — Frank @ 4:42 上午 中国十一长假期间,我在印度旅行了10天,回到中国的当天,我就想找点光鲜的东西。你可以说我自私,但我刚刚下飞机,那就是我的休假…这里有段很有趣的视频。这个小女孩就像纽扣一样聪慧,她有着惊人的记忆能力。她被吹捧为某种天才,现在已经上遍了美国主要的脱口秀节目。 我祝福她好运,但她完美地阐述了光圈效应,我并不认为这是好事情。光圈效应就是一俊遮百丑的意思。我们无法预言将来这位年轻的女士会变得多聪明,但是专家以前的研究表明这不能保证什么。在招聘流程中,我们也在面试中看到了这个问题,极端强势的候选人打压弱势的面试官,仿佛自己就是公司的救世主。在中国这一般是和美丽的外表,个人影响力,还有出色的英语技巧。上面的视频就提醒我们回过头来重新进行科学的面试。无论如何,光鲜和可爱的估计过高了。____________________________________________ [...]
Pingback by Talent » 无聊的周末 — October 21, 2007 @ 5:45 am
[...] 该效应对男性更明显,但是对双方来讲,外表越光鲜,职业生涯越光明。看来光圈效应比想象的要强烈。那些衣着得体的人比那些邋遢鬼更受益。 [...]
Pingback by 衣着,新的职场工具 | 2008校园招聘网 - UNUS.CN — November 9, 2007 @ 2:43 am